I do not say this enough, but I truly LOVE my clients. They make everything I do worthwhile.

I have the best job on earth, working with extraordinary people.

Thank you Steve!
Annick

Letter of thanks from Steve:

My membership at Victoria Park has been transformative for me. I joined as a 52 year old and now, 19 months later, I am a 15 year old (metabolically). Victoria Park offers that elusive Elixir of Youth that everyone seeks. The ingredients of the elixir are not magic at all.

Recipe:

Sprinkle: 5 wonderful receptionists with great attitude, humour, efficiency and eagerness to please.

Mix in: 12 diverse inspiring and motivating Group Fitness Instructors. Who: Are clearly authorities. Instil confidence by their knowledge. Have strong communicative skills. Display Exuberant personalities. Motivate/encourage. Allow for questions.

Stir in: A variety of classes that appeal to the vast array of members need: Age. Physical capabilities. Experience. Schedule.

Baste: Options available for members who want more private training.

Spice it up with some: Occasional locker-room visits from receptionists (with secret combination) to open lockers

Serve it all up with: Great background music. Cleanliness. Courtesy. Towel service and amenities. TV lounge area + newspapers. Great Magazines especially Plaisirs de Vivre www.plaisirsdevivre.info

Top off with: Willy.

Additional ingredients according to taste. Car wash. I miss Budokon. A stretching bar – maybe in the Barefoot Barn. A Sign in locker rooms reminding members to pick up towels. Rooftop classes. Jennifer H. (Pilates-Thursday) is not on your list. She is a very strong instructor. Stephane (Fighter Fit)is not on the list. His new class is challenging. He has a great attitude is very eager and I enjoy the instruction in French. Yan (300) was also a strong instructor –introducing lots of variety into the mix. I have to comment on Maria. From my limited experience in Yoga, I recognize her as being very special in her practice. She is unbelievably generous with her spirit and her dedication to her students. A great asset.

There is one exception to my hesitating to rate people with a number from 1 -10 > Annick. She is # 1 - using a different lexicon from your supplied scale.

The team at VicPark has done a great job. From just a vision/dream you have created a competitive health club in a very short time frame. You have surrounded yourselves with strong people, and identifed who was not strong. Your practice of management by walking around MBWA is effective. You have built a nice community. It can't be easy serving such a diverse and demanding constituency as well as you do. I have always and will continue to recommend

Victoria Park to friends and acquaintances..

The branding with VicMarket is effective, and has encouraged your members to stay health conscious with their exercise and diet.

As I always tell the receptionists when I leave the club…'I've had enough of this place….and won't be coming back..... till this afternoon'

Thanks for providing this opportunity to let you know what we (the members) think.

Steve